How should a CNA respond if they suspect abuse in a patient?

When a CNA suspects abuse in a patient, the most appropriate response is to document their observations thoroughly and report the situation to a supervisor. This approach is critical for several reasons. First, CNAs are not trained to handle investigations or confrontations regarding suspected abuse, and doing so could put the patient at further risk or compromise the integrity of any potential investigation. Reporting to a supervisor ensures that the situation is handled by those with the authority and training to address it appropriately.

Documentation is essential because it creates an accurate record of observations that may be needed later in an investigation. This includes noting specific behaviors, physical signs, or statements made by the patient that may indicate abuse. Skipping this step could lead to a lack of credible information when the issue is further addressed by those responsible for safeguarding patient welfare.

Taking the proper channels by reporting to a supervisor also helps to maintain the safety and privacy of the patient. It is vital for all healthcare workers to follow protocol in these situations to protect not only the individual involved but also the integrity of the healthcare setting as a whole.