How should a CNA respond to a patient who is in distress?

When a patient is in distress, it is crucial for a certified nursing assistant (CNA) to remain calm, as this helps to manage the situation effectively and provides reassurance to the patient. Assessing the situation allows the CNA to understand the nature and severity of the distress. This assessment may involve observing the patient’s vital signs, behavior, or any obvious physical symptoms that may indicate a medical emergency.

Promptly alerting the supervising nurse is essential because the nurse has the training and authority to make clinical decisions and to initiate appropriate interventions. This response ensures that the patient receives the correct care needed in a timely manner. It also emphasizes the importance of teamwork in a healthcare setting, where communication is vital for patient safety.

In contrast, ignoring the symptoms does not address the patient’s needs and can lead to worsening conditions. Leaving the room to get help without assessing the situation first may delay necessary care and increase patient anxiety. Providing immediate treatment without notifying anyone may be inappropriate and outside the CNA’s scope of practice, potentially leading to improper care or worsening of the patient’s condition. Thus, the chosen response underscores the importance of a calm, informed, and collaborative approach in emergency situations.